Quality Assurance in Dual Mode Universities

Most distance education in Australia is delivered by institutions that operate as dual-mode institutions with a mission to offer the same degree programmes to both on- and off-campus students. A prime example of a dual-mode institution offering flexible, delivery through the use of integrated technology systems is the University of Southern Queensland (USQ).

Chapter 12 of Towards a Culture of Quality provides detailed discussion of the impact of the use of integrated systems and processes to achieve quality of service to learners at USQ.
www.col.org/colweb/webdav/site/myjahiasite/shared/docs/PS-QA_chapter12.pdf

For an overview of Strategic issues in Single and Dual mode Distance Education with particular reference to recent mergers of dedicated distance learning universities with traditional universities to create dual mode institutions in Canada see Dominic Abrioux's 2005 paper at www.col.org/colweb/site/pid/3974

The COL web-site also hosts a study on factors for Success in Dual Mode Institutions (2005) which includes a Good Practice Guide for Dual mode institutions at www.col.org/colweb/site/pid/3975