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Telecentres: Case studies and key issues  

PERSPECTIVES ON DISTANCE EDUCATION

Telecentres: Case studies and key issues
Management   |   Operations   |   Applications   |   Evaluation

Colin Latchem and David Walker, Editors

© The Commonwealth of Learning, 2001
ISBN: 1-895369-88-6

 

THE FIRST BOOK TO BE PUBLISHED on this important topic, Telecentres: Case studies and key issues is an invaluable reference on community- and information technology-based telecentres in support of education and socio-economic development.

 

The book opens with a global overview of the multipurpose community telecentre movement and discusses the key issues of ownership, management, operational models and sustainability. There follows a series of case studies of telecentres drawn from Europe, North and South America, Africa, Asia and Australia. The final chapters draw on the experiences, insights and findings of some of the world's leading experts in telecentres in regard to evaluation, teleworking, training telecentre managers and staff, and selecting and using technology.

The book offers an unparallelled range of information and advice on the organisation and running of telecentres. It has been designed for policy-makers, centre managers and all of those in education, training, health and community development who are keen to serve urban, peri-urban, rural and other disadvantaged communities for which access to education and information means access to a better future.

Book review , April 2003, International Review of Research in Open and Distance Learning (IRRODL).  IRRODL is a refereed e-journal published by Athabasca University to advance research, theory and best practice in open and distance learning worldwide.

 

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The entire study is available on-line from this page. By clicking on the various hyperlinks below you will be able to open the individual chapters in Acrobat (.PDF) format. There is also a single PDF file containing the complete document for those capable of downloading large files (approx. 2MB). On-line "bookmarks" are available in the PDF files to take you directly to Chapter sub-heads. Acrobat documents can also be resized on screen for readability but are usually best viewed when printed. Adobe Acrobat version 3.0 (minimum) is required to download and read the files. With version 4.0 or 5.0 each Chapter's actual page numbering is retained in Acrobat's "Go To Page" facility and "Print Range" selections. 

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Telecentres: Case studies and key issues

CHAPTER FILES TO VIEW OR DOWNLOAD IN PDF FORMAT  

Preliminary pages    (pg. i-xvi)  111 Kb
  
Preface - Gajaraj Dhanarajan


   Introduction - Colin Latchem and David Walker


   Contributing authors

   Introduction - Colin Latchem and David Walker    Contributing authors

Chapter 1: Telecentres - Experiences, Lessons and Trends    (pg. 1-16)  87 Kb
   Sonja Oestmann and Andrew C. Dymond

Chapter 2: The Western Australia Telecentre Network    (pg. 17-28)  54 Kb
   Gail Short

Chapter 3: The Queensland Open Learning Network, Australia    (pg. 29-40)  229 Kb
   Anne Gooley

Chapter 4: The Remote Community Service Telecentres of
Newfoundland and Labrador, Canada    (pg. 41-52) 
80 Kb
   Keith Sheppard

Chapter 5: The Hungarian Telecottage Movement   (pg. 53-64)  182 Kb
   Bill Murray

Chapter 6: The WREN Telecottage, Warwickshire, UK    (pg. 65-74)  116 Kb
   David Evans

Chapter 7: The Gaseleka Telecentre, Northern Province, South Africa    (pg. 75-84)  121 Kb
   Peter Benjamin

Chapter 8:The Kitimat Community Skills Centre in British Columbia, Canada   (pg. 85-92)  50 Kb
   Norbert Hartig

Chapter 9: The AMIC@s in the Municipality of Asunción, Paraguay    (pg. 95-106)  192 Kb
   Sergio Aranda and Mary Fontaine

Chapter 10: The Nakaseke Multipurpose Community Telecentre in Uganda   (pg. 107-118)  191 Kb
   Meddie Mayanja

Chapter 11: A Pilot Telecentres Project in Mozambique    (pg. 119-128)  101 Kb
   Polly Gaster

Chapter 12: The DaimlerChrysler Distance Learning Support Centre in
Maseru, Lesotho    (pg. 129-138) 
114 Kb
   Leslie Howard  

Chapter 13: Ghana's Community Learning Centres   (pg. 139-148)  154 Kb
   Jonnie Akakpo and Mary Fontaine

Chapter 14: Telelearning and Telelearning Centres in India    (pg. 149-158)  83 Kb
   Santosh Panda and Sohanvir Chaudhary

Chapter 15: The Acacia Programme: Developing Evaluation and Learning Systems for African Telecentres   (pg. 159-168)  63 Kb
   Heather E. Hudson

Chapter 16: Telecentre Evaluation: Issues and Strategies    (pg. 169-182)  83 Kb
   Heather E. Hudson

Chapter 17: Teleworking and Telecentres    (pg. 183-196)  64 Kb
   Imogen Bertin

Chapter 18: Training Telecentre Managers, Staff and Users    (pg. 197-212)  92 Kb
   Bill Murray, Cathy Murray and Simon Brooks

Chapter 19: Telecentre Technology    (pg. 213-226)  63 Kb
   Mike Jensen and David Walker

Appendix: Web Sites and Further References    (pg. 227-244)

  66 Kb

Index of Authors Cited and Subject Index    (pg. 245-256)  48 Kb

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To download or open the entire book as one PDF file (approx. 2MB) click here.