Knowledge Management & Technology

The ongoing global shift in information and communications technology (ICT) from desktops to more network- and mobile-centric computing, such as cloud services and a wider use of tablets and smartphones, is having a significant impact on learning technology and will continue to do so in the coming years, particularly in the developing countries of the Commonwealth. The cost and ownership of software, whether open source or proprietary, are in a state of flux, and new technologies continue to emerge. COL supports Member States and institutions through its role as an informed intermediary, knowledge broker and catalyst.

Knowledge flows occur through various pathways in an organisation and harnessing them effectively can contribute to enhancing the overall impact. COL’s knowledge management framework emphasises the importance of both people and processes. In addition to providing overall support to COL, the Knowledge Management and Technology Service promotes global discussions, models of best practice and technology innovations.

Among Knowledge Management and Technology’s areas of focus are:

  • Engaging in research and analyses of changes in learning technology and build models contributing to COL’s efforts to be a thought-leader.

  • Providing state-of-the-art services to staff and partners in an affordable and sustainable way.

  • Maintaining a variety of information services for the public (Open Access repository for COL publications, Directory of OER, weekly news digests).

  • Building innovations in mobile and learning technologies (e.g. Aptus (offline), MOOCs for Development (online and Internet)).

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